Privacy Policy
Last updated: July 18, 2026
Information We Collect
When you book an appointment, undergo a diagnostic test, or contact us, we collect personal details such as your name, phone number, email address, age, gender, and referring doctor, along with the clinical information needed to perform and report your tests accurately.
How We Use Your Information
Your information is used solely to schedule appointments, perform investigations, prepare and deliver diagnostic reports, communicate results, and provide follow-up care. We may also use anonymised data for internal quality assurance and statutory record-keeping.
Medical Records & Retention
Diagnostic reports, images and related medical records are retained in accordance with Indian medical record-keeping norms and applicable regulations. Records are stored securely and accessed only by authorised staff.
Sharing of Information
We do not sell your personal information. Reports may be shared with the referring doctor you specify, or with government/regulatory authorities where legally required. Third-party service providers (e.g. courier or SMS) receive only the minimum information needed to serve you.
Your Rights
You may request a copy of your reports, ask us to correct inaccurate personal details, or ask questions about how your data is handled by contacting us at the details below.
Contact
For any privacy-related questions, write to jeevadiagnostic@gmail.com or call +91 73106 00294.